Car finance redress
HP Car Finance Claims: What You Need to Know
Independent and free. We're not a claims firm — here's how HP fits the scandal.
Redress estimate
Any figures here are an estimate, not a promise, and nothing on this page is financial or legal advice. You can claim free yourself — you don't need a claims firm.
HP claims are about hidden or discretionary commission on Hire Purchase deals taken out between 2007–2024. HP agreements are covered by the same FCA redress as PCP, if the commission affecting your rate wasn't disclosed.
Any figure you see is an estimate, not a promise — nobody is guaranteed a payout, and the amount depends on your own agreement. Check your position with the compensation estimator, and read the scandal explained.
Can you claim on an HP agreement?
Yes — Hire Purchase deals are covered by the same redress as PCP, if they carried undisclosed or discretionary commission. Owning the car at the end doesn't change your right to complain.
What matters is whether your interest rate was raised to earn the broker more commission, and whether that was explained — not whether it was HP or PCP.
Why HP deals can be affected
Many HP deals between 2007–2024 were arranged by commission-paid dealers and brokers. That's the setup where a discretionary commission arrangement could push up your rate.
HP finances the whole price of the car, so your interest rate still drove the broker's commission. If it was flexed up without telling you, you may have overpaid.
Were you affected? A checklist
Check the date, the route and the disclosure. The more boxes you tick, the more it's worth complaining.
- Your HP agreement started between 2007–2024.
- It was arranged through a dealer or broker paid commission.
- Your interest rate could have been raised to earn more commission (a DCA).
- The commission was not clearly disclosed to you.
How much and how to claim free
The scheme returns overpaid interest plus interest on top, so amounts vary by deal — and claiming is free. Complain to your lender, then the ombudsman if needed.
Estimate with the compensation estimator, then follow how to claim. Claiming is free and you can do it yourself: complain to your lender first, then escalate to the Financial Ombudsman Service. You do not need a claims-management company taking a cut.
Frequently asked
Can I claim compensation on Hire Purchase?
Why are HP deals affected?
How much could an HP claim be worth?
How do I claim on an HP agreement?
Work out your next step
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